We Manage what you call “HEART OF THE HOUSE” and are aware of its importance.
The room is the most important product you sell.
The room can only be sold when housekeeping has released it as “clean and vacant”. Never before.
Housekeeping provides the clean, comfortable, and safe environment that guests demand.
“growth or change, new focus of company + all about the employee…why you opened RH?”
Ricardo Re
We are housekeepers, we clean rooms - that’s what we do, we do one thing and are experts at it.
A housekeeping team member, happy and proud of the job they do and the guest they serve, dedicated to quality, working in an environment where positive guest comments are their biggest goal of the day, will deliver a clean and well-maintained room as no other housekeeper will.
A Housekeeping Service Team Member to your property. Turnkey service that understands the demands of a Resort Housekeeping Department. From Rooms, overnight, laundry, and public area management
Sometimes we spend more time with our coworkers than we do with our own families. So we work hard on creating a family environment, where every team member is treated as if they were our children, our parents, or brothers and sisters and not “other employees”.
That we help them develop to be able to grow in the company as we would help any family member grow and develop
That we work daily on proper training so that they become experts at what they do
That we celebrate their important days, birthdays, certain holidays, and personal accomplishments as we celebrate the same of our family members
That we provide them with the best tools and the best support for their job to be as easy as possible… same as we do with our own family members
That we work hard to provide a safe environment for their work.. as we would do with our own family
That we support them and assist them with their personal goals and quests as we all do in life-supporting our family members.
The Seven Steps of Cleaning:
- Staff comprised of people that enjoy the activity and plan growth career in the hospitality
- Provide the very best training in the industry! Following Osha standards of sanitation.
- Recognize and reward excellent work and the successes of the team!
- Keep our team members safe!
- Make sure that we have fun!
- Treat all team members like they are our family because, THEY ARE OUR FAMILY!
- Carefully inspect all the work done before delivery to a guest.